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DEEPLY HUMAN. HIGHLY PRACTICAL.Senior leaders become the safety net
Managers escalate people problems, hold onto too much work and rely on senior leaders to step in.
PRACTICAL DEVELOPMENT FOR TEAM LEADERS AND MANAGERS
Stronger managers createconsistent performance.
Practical manager development that turns underprepared managers into confident people leaders who build stronger teams and deliver better results.
DEEPLY HUMAN. HIGHLY PRACTICAL.
20+ yearsdeveloping leaders and improving performance
2,000+supported through leadership, management and sales development
11 countriesexperience delivering learning internationally
EXPERIENCE INCLUDES WORK WITH
THE ACCIDENTAL MANAGER PROBLEM
Your best performer became a manager. Nobody taught them how to lead.
When managers are promoted without preparation, the impact shows up in performance, senior leadership time and retention.
82%of managers enter management without formal management or leadership training.Source: Chartered Management Institute
Performance depends on who manages you
Expectations, feedback and accountability vary across teams. Underperformance is addressed too late.
Good people disengage or leave
Weak coaching, unclear direction and avoided conversations leave capable people frustrated and unsupported.
This is not a motivation problem. It is a capability gap. People have been given responsibility for others without being prepared to deliver through them.
THE MANAGER CAPABILITY CHECK
Is inconsistent management holding back performance?
Answer five practical questions and get an immediate view of where your managers may need support.
A QUICK ORGANISATION CHECK
Five questions.
One clear picture.
This looks at the management habits across your organisation. It does not judge individual managers.
No personal details neededWHAT CHANGES
Managers leadwith confidence.Teams performwith consistency.
Practical development changes what managers do every day, improving performance across the business and reducing the pressure on senior leaders.
01
Clear expectations and consistent accountability
02
Managers coach, delegate and develop their people
03
Feedback and performance conversations happen earlier
04
Senior leaders regain time for growth and strategy
THE PROGRAMME
A practical manager development programme built around your business.
Every programme begins with leadership alignment, followed by practical development and workplace support shaped around your managers and priorities.
Align
Agree what good management looks like, what leaders will model and what success needs to look like.
- One leadership alignment day
- Clear behaviours, outcomes and success measures
Develop
Build practical development around genuine management challenges, conversations and decisions.
- Workshops, coaching and action learning
- Practice using real workplace situations
Apply
Support managers to apply their learning, reinforce new behaviours and review what is changing.
- Workplace application and follow up
- Reinforcement, coaching and measurement
One clear programme. Flexible delivery. Designed around the performance change your business needs.
Explore how this could work for your managers and your organisation.
Explore a programme for your managersTHE INVESTMENT
A clear programme.
A clear investment.
Practical manager development shaped around your people, your business and the performance change you need.
Programmes from £10,000.
A typical starting programme supports one cohort of up to 12 managers and includes a leadership alignment day, three practical development days and workplace application support. The final investment reflects the business challenge, programme scope and support required.
- One leadership alignment day
- Three practical development days
- Content shaped around your business
- Workplace application and follow up
EXPERIENCE THAT BUILDS TRUST
Credibility in the room.
Relevance back at work.
Jamie has spent more than 20 years developing leaders and improving performance, including six years leading large commercial teams. His work has supported more than 2,000 learners across 11 countries.
“Jamie has a rare talent for creating trust quickly, bringing concepts to life in a practical and relatable way, and helping even the most hesitant participants see the relevance and value in what they are learning.”
“His facilitation style strikes a great balance between providing structure and allowing meaningful discussion to emerge, helping participants connect learning to real-world leadership challenges.”
WHAT CHANGED IN PRACTICE“The coaching and development I received from Jamie elevated how I approached my role as a Team Leader. It gave me greater confidence in how I led, helped me drive stronger performance and gave me practical tools I still use today.”
Designing bespoke learning programmes for major organisations
Annual revenue of a commercial team Jamie led
Leaders supported through one large leadership programme
Graduate of the Master Trainer Institute, GenevaAmazon number one bestselling author of Socially Intelligent Selling
Speak with a facilitator who understands both learning and performance.
Discuss your manager challenge
ABOUT JAMIE
A learner centred facilitator who understands performance.
Jamie Summers is a facilitator, coach and programme designer with more than 20 years of experience helping people lead and perform at their best.
He has designed and delivered leadership, management and sales development for organisations including Deloitte, American Express, Google, Apple, CACI, the NHS and Octopus Energy.
What makes Jamie different is that his experience was not built only in the training room. He spent six years successfully leading large commercial teams, managing performance, coaching managers and being accountable for results. That experience makes the development practical, credible and grounded in what managers face every day.
His approach combines genuine care with clear accountability, helping managers build trust, coach well, set expectations and address performance with confidence.
INSIGHTS FOR STRONGER MANAGEMENT
Practical thinking.
Apply it today.
Useful ideas for organisations that want stronger managers, better conversations and more consistent performance.
View all insights016 minute read
MANAGER READINESS
Five signs your managers have not been prepared to lead
A practical way to recognise when management capability has not kept pace with the needs of the business.
Read the insight024 minute read
RELIABILITY AT WORK
Reliable managers remove friction
Dependable leadership reduces chasing, delayed decisions and the uncertainty that drains performance.
Read the insight035 minute read
TRUST AND PERFORMANCE
Performance grows at the speed of trust
Trust is not a soft addition to performance. It determines how quickly people speak, learn, decide and act.
Read the insightFREQUENTLY ASKED QUESTIONS
Clear answers before we start.
What organisations usually want to know about the programme, delivery and next steps.
Who is this programme designed for?
It is designed for team leaders, new managers and experienced managers who need practical support to lead people, manage performance and build stronger teams. It is particularly useful when management quality varies across the business or capable people have been promoted without enough preparation.
How many managers are in each cohort?
Each cohort supports up to 12 managers. This creates enough variety for useful discussion while giving every manager time to participate, practise and receive meaningful feedback.
Where is the programme delivered?
Programmes are delivered in person across the UK. The location and delivery rhythm are agreed around your people and operational needs.
How long does the programme usually run?
Following the leadership alignment day, the three practical development days are usually delivered across six weeks. This gives managers time to apply what they are learning between sessions while maintaining the momentum needed for meaningful change.
How is the programme tailored to our business?
The programme is shaped through a leadership alignment day with the people responsible for the business and its managers. Jamie listens to stakeholders and managers, identifies the situations, language and performance priorities that matter, then designs the three development days around what managers actually need to do differently at work.
How will we know the programme is making a difference?
Clear outcomes, leadership behaviours and success measures are agreed during the leadership alignment day. Progress is reviewed through workplace application, participant insight, stakeholder feedback and evidence that management practice is becoming more consistent. Senior leaders are expected to model and reinforce the behaviours they want to see, helping them become part of how the organisation is led.
What happens after I get in touch?
Jamie responds personally. The first conversation explores what is happening in the business, what you need managers to do differently and whether a programme could help. You do not need a completed training brief or a finished solution in mind.
START WITH THE PROBLEM
Are your managers equipped to get the best from their people?
Tell Jamie what is happening in the business. You don't need a finished training brief. Just an honest view of the challenge you are trying to solve.