Senior leaders become the safety net
Managers escalate people problems, hold onto too much work and rely on senior leaders to step in.
PRACTICAL DEVELOPMENT FOR TEAM LEADERS AND MANAGERS
Practical manager development that turns capable but underprepared managers into confident people leaders who build capable teams and drive consistent performance.
THE ACCIDENTAL MANAGER PROBLEM
When managers are promoted without preparation, the impact shows up in performance, senior leadership time and retention.
Managers escalate people problems, hold onto too much work and rely on senior leaders to step in.
Expectations, feedback and accountability vary across teams. Underperformance is addressed too late.
Weak coaching, unclear direction and avoided conversations leave capable people frustrated and unsupported.
This is not a motivation problem. It is a capability gap. People have been given responsibility for others without being prepared to deliver through them.
THE MANAGER CAPABILITY CHECK
Answer five practical questions and get an immediate view of where your managers may need support.
A QUICK ORGANISATION CHECK
This looks at the management habits across your organisation. It does not judge individual managers.
No personal details neededWHAT CHANGES
Practical development changes what managers do every day, improving performance across the business and reducing the pressure on senior leaders.
Clear expectations and consistent accountability
Managers coach, delegate and develop their people
Feedback and performance conversations happen earlier
Senior leaders regain time for growth and strategy
THE PROGRAMME
Most engagements combine diagnosis, practical development and workplace support. The content and delivery rhythm are shaped around your managers and priorities.
A focused day to understand the business need, hear from your people and agree the outcomes.
Three practical development days built around real management challenges, conversations and decisions.
Workplace practice, follow up support and optional digital reinforcement that helps the learning stick.
One clear programme. Flexible delivery. Designed around the performance change your business needs.
Explore how this could work for your managers and your organisation.
Start a conversationTHE INVESTMENT
Practical manager development shaped around your people, your business and the performance change you need.
For one cohort of up to 12 managers
Add a branded digital learning home that keeps managers engaged before, between and after the live sessions.
Lumenry is not included in the core programme. The investment depends on platform setup, user numbers and the support required.
HOW WE WORK
Every programme starts with your business priorities, is built around the challenges your managers face and includes support to turn learning into everyday practice.
Identify the performance priorities, listen to managers and agree what success needs to look like.
Develop the skills managers need through practical sessions, coaching and genuine workplace challenges.
Support managers to apply their learning, reinforce new behaviours and review what is changing.
THE DIGITAL HOME FOR LEARNING THAT LASTS
When Lumenry is included in your Skills Farm programme, it provides the branded digital environment that keeps learning moving before, between and after live sessions.
The learning created for your first cohort can become a reusable development environment for future managers, onboarding, role specific learning and compliance.
Human facilitation + digital reinforcement + workplace application + measurement = change that lasts
EXPERIENCE THAT BUILDS TRUST
Jamie has spent more than 20 years developing leaders and improving performance, including six years leading large commercial teams. His work has supported more than 2,000 learners across 11 countries.
“Jamie has a rare talent for creating trust quickly, bringing concepts to life in a practical and relatable way, and helping even the most hesitant participants see the relevance and value in what they are learning.”
“His facilitation style strikes a great balance between providing structure and allowing meaningful discussion to emerge, helping participants connect learning to real-world leadership challenges.”
WHAT CHANGED IN PRACTICE“The coaching and development I received from Jamie elevated how I approached my role as a Team Leader. It gave me greater confidence in how I led, helped me drive stronger performance and gave me practical tools I still use today.”
Designing bespoke learning programmes for major organisations
Annual revenue generated by the commercial team Jamie led
Leaders supported through one large leadership programme
Speak with a facilitator who understands both learning and performance.
Start a conversation
ABOUT JAMIE
Jamie Summers is a facilitator, coach and programme designer with more than 20 years of experience helping people lead and perform at their best.
He has designed and delivered leadership, management and sales development for organisations including Deloitte, American Express, Google, Apple, CACI, the NHS and Octopus Energy.
What makes Jamie different is that his experience was not built only in the training room. He spent six years successfully leading large commercial teams, managing performance, coaching managers and being accountable for results. That experience makes the development practical, credible and grounded in what managers face every day.
His approach combines genuine care with clear accountability, helping managers build trust, coach well, set expectations and address performance with confidence.
Start a conversationSTART WITH THE PROBLEM
Tell Jamie what is happening in the business. You don't need a finished training brief. Just an honest view of the challenge you are trying to solve.