PRACTICAL DEVELOPMENT FOR TEAM LEADERS AND MANAGERS

Stronger managers. Better businesses.

Practical manager development that turns capable but underprepared managers into confident people leaders who build capable teams and drive consistent performance.

DEEPLY HUMAN. HIGHLY PRACTICAL.
20+ yearsdeveloping leaders and improving performance
2,000+supported through leadership, management and sales development
11 countriesexperience delivering learning internationally
EXPERIENCE INCLUDES WORK WITH

THE ACCIDENTAL MANAGER PROBLEM

Your best performer became a manager. Nobody taught them how to lead.

When managers are promoted without preparation, the impact shows up in performance, senior leadership time and retention.

82%of managers enter management without formal management or leadership training.Source: Chartered Management Institute
01

Senior leaders become the safety net

Managers escalate people problems, hold onto too much work and rely on senior leaders to step in.

02

Performance depends on who manages you

Expectations, feedback and accountability vary across teams. Underperformance is addressed too late.

03

Good people disengage or leave

Weak coaching, unclear direction and avoided conversations leave capable people frustrated and unsupported.

This is not a motivation problem. It is a capability gap. People have been given responsibility for others without being prepared to deliver through them.

THE MANAGER CAPABILITY CHECK

Is inconsistent management holding back performance?

Answer five practical questions and get an immediate view of where your managers may need support.

5 questions1 minute1 clear result

A QUICK ORGANISATION CHECK

Five questions. One clear picture.

This looks at the management habits across your organisation. It does not judge individual managers.

No personal details needed

WHAT CHANGES

Managers lead with confidence. Teams perform with consistency.

Practical development changes what managers do every day, improving performance across the business and reducing the pressure on senior leaders.

01

Clear expectations and consistent accountability

02

Managers coach, delegate and develop their people

03

Feedback and performance conversations happen earlier

04

Senior leaders regain time for growth and strategy

THE PROGRAMME

A practical manager development programme built around your business.

Most engagements combine diagnosis, practical development and workplace support. The content and delivery rhythm are shaped around your managers and priorities.

01

Diagnose

A focused day to understand the business need, hear from your people and agree the outcomes.

03

Apply

Workplace practice, follow up support and optional digital reinforcement that helps the learning stick.

One clear programme. Flexible delivery. Designed around the performance change your business needs.

Explore how this could work for your managers and your organisation.

Start a conversation

THE INVESTMENT

A clear programme.
A clear investment.

Practical manager development shaped around your people, your business and the performance change you need.

CORE MANAGER DEVELOPMENT PROGRAMME
£6,600total programme investment

For one cohort of up to 12 managers

  • One diagnostic day
  • Three practical development days
  • Content shaped around your business
  • Workplace application and follow up
OPTIONAL DIGITAL REINFORCEMENT

Lumenry

Quoted separately

Add a branded digital learning home that keeps managers engaged before, between and after the live sessions.

  • Resources, practical challenges and refreshers
  • Visibility of participation and progress
  • A reusable learning asset for future cohorts

Lumenry is not included in the core programme. The investment depends on platform setup, user numbers and the support required.

HOW WE WORK

Built around your business.
Designed to change how managers lead and teams perform.

Every programme starts with your business priorities, is built around the challenges your managers face and includes support to turn learning into everyday practice.

01UNDERSTAND

Diagnose and agree the outcomes

Identify the performance priorities, listen to managers and agree what success needs to look like.

  • Stakeholder and manager insight
  • Clear outcomes and success measures
03SUSTAIN

Embed and measure change

Support managers to apply their learning, reinforce new behaviours and review what is changing.

  • Workplace application and follow up
  • Reinforcement, coaching and measurement
LUMENRYTECHNOLOGY ENABLED REINFORCEMENT

THE DIGITAL HOME FOR LEARNING THAT LASTS

Your programme keeps working long after the session ends.

When Lumenry is included in your Skills Farm programme, it provides the branded digital environment that keeps learning moving before, between and after live sessions.

FOR THE LEARNER

Learning that becomes part of the job

  • Preparation before each session
  • Resources and practical challenges in one place
  • Prompts, refreshers and knowledge checks
  • Continued support after the live programme
FOR THE BUSINESS

Greater value from every programme

  • Visibility of participation and progress
  • Evidence that learning is being applied
  • Targeted support where managers need it
  • Consistent development across teams and locations
One programme.
A permanent learning asset.

The learning created for your first cohort can become a reusable development environment for future managers, onboarding, role specific learning and compliance.

Human facilitation + digital reinforcement + workplace application + measurement = change that lasts

EXPERIENCE THAT BUILDS TRUST

Credibility in the room.
Relevance back at work.

Jamie has spent more than 20 years developing leaders and improving performance, including six years leading large commercial teams. His work has supported more than 2,000 learners across 11 countries.

“Jamie has a rare talent for creating trust quickly, bringing concepts to life in a practical and relatable way, and helping even the most hesitant participants see the relevance and value in what they are learning.”

Marina Lovejoy-Black
Marina Lovejoy-BlackLearning Experience Manager, Octopus Energy Services

“His facilitation style strikes a great balance between providing structure and allowing meaningful discussion to emerge, helping participants connect learning to real-world leadership challenges.”

Annalisa Reeves
Annalisa ReevesLearning Experience Specialist, Octopus Energy Services
WHAT CHANGED IN PRACTICE

“The coaching and development I received from Jamie elevated how I approached my role as a Team Leader. It gave me greater confidence in how I led, helped me drive stronger performance and gave me practical tools I still use today.”

James Dando
James DandoTeam Leader
PROGRAMME DESIGN10 YEARS

Designing bespoke learning programmes for major organisations

COMMERCIAL LEADERSHIP£39M

Annual revenue generated by the commercial team Jamie led

LEADERSHIP AT SCALE370+

Leaders supported through one large leadership programme

Graduate of the Master Trainer Institute, GenevaAmazon number one bestselling author of Socially Intelligent Selling

Speak with a facilitator who understands both learning and performance.

Start a conversation
Jamie Summers

ABOUT JAMIE

A learner centred facilitator who understands performance.

Jamie Summers is a facilitator, coach and programme designer with more than 20 years of experience helping people lead and perform at their best.

He has designed and delivered leadership, management and sales development for organisations including Deloitte, American Express, Google, Apple, CACI, the NHS and Octopus Energy.

What makes Jamie different is that his experience was not built only in the training room. He spent six years successfully leading large commercial teams, managing performance, coaching managers and being accountable for results. That experience makes the development practical, credible and grounded in what managers face every day.

His approach combines genuine care with clear accountability, helping managers build trust, coach well, set expectations and address performance with confidence.

Start a conversation

START WITH THE PROBLEM

Are your managers equipped to get the best from their people?

Tell Jamie what is happening in the business. You don't need a finished training brief. Just an honest view of the challenge you are trying to solve.

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